Here is general information, policies, and rules regarding your stay at Olea Hotel.

Hotel Check-In and Check-Out Time

Reservation/Guarantee Policy

Cancellation/Change Policy

Group Booking Policy

Massage Reservation Policy

Pet Policy

Guest Policy

Daily Breakfast Policy

Smoking Policy

Electric Car Charging

Accessibility at Olea Hotel

Hotel Check-In and Check-Out Time

Check-In: 3:30 p.m. Check-Out: 11:30 a.m. If planning to arrive later than 9:00 pm, please let our front desk staff know so we can plan accordingly.

Reservation/Guarantee Policy

All reservations must be confirmed by a valid credit card. A deposit of 1 day plus hotel tax (14%) and CA tourism tax (.195%) will be charged when the reservation is made.

Cancellation/Change Policy

A notice of cancellation is required at least 7 days prior to arrival to receive a refund of deposit taken. Any reservations canceled or modified within 7 days prior to arrival will be charged the total booking amount. If a reservation is part of a group of five or more rooms traveling together, please refer to the group booking policy.

Group Booking Policy

Five or more rooms traveling together will constitute a group booking and a contract will be required. Reservations made as part of a group booking must adhere to the policies outlined in the contract. All group policies supersede policies shown on an individually booked reservation. For any group booking inquiries, please contact the front desk at 707.996.5131.

Massage Reservation Policy

Once a massage appointment is booked and confirmed, cancellations can occur greater than 24 hours than the requested appointment time. If cancellations occur within the 24-hour window, the guest will be responsible for the cost of the massage appointment.

Pet Policy

Olea Hotel is pet-friendly with the Hillside Queen Rooms and the Lower Garden Cottage having the option of bringing a pet. We provide all dogs with a special dog bed and welcome basket which includes: treats, doggie bags, dog bowls, & towels. There is a $25 non-refundable charge for each pet per night.
Here are a few rules while staying on property:
1) Dogs cannot be left alone in the room unless they are crated.
2) Dogs are not allowed on the beds.
3) No more than two dogs in a room.
4) Dogs over 85 pounds cannot be accommodated in our rooms.
5) Owners are expected to clean up after their pets. Poop bags are provided.
There is an off-leash dog park two miles from the hotel. Ask the front desk for information. Many of the wineries are happy to have your dog visit with you and the front desk can give you that information as well.

Guest Policy

All room rates are based on double occupancy except for the Hillside Two Queen Room which includes four guests. For any additional guests, there is a $25 per day fee. The fee will include breakfast service and onsite amenities. Please notify the front desk for any additional guests prior to arrival so we can make your stay as pleasant as possible.

Daily Breakfast Policy

Daily seated breakfast service is from 8:30am till 10:30am. Continental buffet begins at 7:30am. Please allow 40 mins. for the two-course seated breakfast. If there are time constraints, please mention them to the front desk at check-in so we can best accommodate.
Daily breakfast service is only for registered hotel guests. For additional guests, there is a $25 per day fee and the front desk must be notified 24 hours prior. Also, the executive chef must approve any requests as they will have to prepare for the adjustments.
Have a dietary restriction or food allergy? Let us know at least 48 hours in advance of your stay so we can plan accordingly. Some alterations to our daily menu can be made as well as offering gluten-free bread and hot oatmeal. Please call the main office to discuss options at least 48 hours prior to your arrival.

Smoking Policy

Olea Hotel is a non-smoking facility. Please do not smoke in the guestrooms. If smoke is detected, there will be a $300 cleaning fee added to your folio. Once on property, our front desk staff can advise on where smoking can take place.

Electric Car Charging

At Olea Hotel, two separate chargers can be utilized for a variety of electric vehicles: Siemens™ VersiCharge™ and a Tesla™ 80A Wall Connector. For more information, please contact us prior to your arrival.

Accessibility at Olea Hotel

Due to our most recent renovation, Olea Hotel is A.D.A. compliant. Please contact the hotel for any questions or requests prior to arrival.

 

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